We use cookies to track visits to our website, we store no personal details.

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Cookies

Strettons uses cookies to monitor the use of our website, help us improve it and help answer visitor’s queries. Our cookies cannot identify you as an individual.

We use a limited number of cookies through measurement tools or integrations such as Google Analytics and Zendesk Chat. By using this website we assume you consent to the processing of data by these cookies.

  

WHAT IS A COOKIE?

A cookie is a small text file which is generated by a website and stored in a folder on your computer. The cookie stored is unique to your computer and collects standard visitor metrics such as return visits, sessions and behaviour on the site. This information is used to monitor visitor use and compile statistical reports about website activity, which helps us continually improve our site for you.

 

WHY ARE COOKIES NEEDED?

Cookies are needed to make websites work better. This includes helping us make improvements to our website or modifying what visitors see based on their previous activity, or in our case, property searches.

  

WHAT COOKIES DOES STRETTONS USE?

Strettons uses Google Analytics and Zendesk Chat to record visits to the website. This helps us to identify which parts of the website are popular and which are less so. 

 

GOOGLE ANALYTICS

Google analytics stores select information for statistical reports and monitoring. The information generated by Google Analytics cookies will be used by Google Analytics to evaluate the use of this website.

 

Google Analytics cookies used are:

_ga: This cookie identifies visitors through a ‘Client ID’ which is a string of code with a random number attached, to record a specific user and number of visits.

          • It activates when your browser loads our website and produces a non-descript Client ID that it stores for up to 2 years.
          • It cannot identify you as an individual. 

_gid: This cookie identifies a Session ID and can group the activity of a website visit session together to show the user journey. 

          • It activates when your browser loads our website and produces a non-descript Session ID that it stores for up to 24 hours.
          • It cannot identify you as an individual. 

_gat: This cookie limits requests being sent from your browser to Google Analytics so that it doesn’t get overwhelmed by requests. 

          • We have ‘Interest’ reports activated on Google Analytics to learn more about who is visiting our site. 
          • It activates when your browser loads our website and produces a non-descript Unique ID that it stores for up to 10 minutes.
          • It cannot identify you as an individual. 

 

ZENDESK CHAT

Zendesk Chat helps our visitors send communications to the team. Zendesk stores visitor IDs for the widget's authentication. 

 

Zendesk Chat's cookie used is:

_zlcmid: This cookie stores a visitor ID so that it can tell if a visitor has been to the site before, through a non-descript ID. 

          • It activates when your browser loads our website and produces a non-descript Unique ID that it stores for up to 365 days.
          • It cannot identify you as an individual. 

 

WHAT CAN YOU DO IF YOU STILL DON'T WANT COOKIES ON YOUR PC?

If you don’t wish to accept cookies, all major browsers have options that will restrict the use of cookies. One of these websites will show you how to remove cookies from your browser:

          • Firefox: Click here to learn about “Private Browsing” setting & managing cookie settings
          • Chrome: Click here to learn about “Incognito” & managing cookie settings
          • Internet Explorer: Click here to learn about “InPrivate” & managing cookie settings
          • Safari: Click here to learn about “Private Browsing” & managing cookie settings

 

UPDATING OUR COOKIE POLICY

This Policy is for general information only and these cookies are subject to change without notice. By using this site or agreeing to cookies, you acknowledge that this information may contain inaccuracies or errors and is subject to change. We exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. 

 

QUESTIONS?

Feel free to email us at contact@strettons.co.uk. Click here to see our full Privacy Policy about data we collect and how we use it.